Refund policy

 

NO returns on sales/clearance items.  Limited to stock on hand.

NO returns on Simple Stitches Sewing Box

We are NOT responsible for lost or stolen packages.

Our products may be returned for a full refund within 15 days of original purchase, provided they are unopened and in "like-new" condition. Any shipping on returns will be at the expense of the buyer. The returned goods must include a copy of the receipt, your e-mail address, shipping address and phone number.

Damaged Goods

Even though most of our products are not susceptible to damage during the shipping process, if you receive damaged items, we will replace them. Just email customer service and we'll get you a label to send it back. An identical (where available) replacement item will be sent to the buyer at no additional cost. Obviously, with fabric, sometimes the item will no longer be available, in which case we will do our best to replace it with a similar item. As stated above, all returns must include the original receipt, your e-mail address, shipping address and phone number.

Send all returns to:

Simple Stitches Fabric Shop
Returns Department
567 West 925 North
Centerville, UT 84014