Shipping & Policies

 **Free Shipping on orders over $80.00 US only**

Orders are shipped USPS Mail or UPS Ground based on cheapest shipping.
- USPS Mail delivers in 1-3 business days but is not guaranteed. Orders to non-contiguous states may be longer. 
- Orders shipped UPS Ground will take 1-5 business days depending on how close you are to us here in Utah.

Orders typically ship within 1-2 days and most within 24 hours. Orders are shipped every day except Saturday, Sunday and major holidays.


- During peak times and sales we may get behind on filling orders. 
- If you need to change or edit an order please contact us as soon as possible by email. Orders start to get processed and filled often within minutes of being placed.

We are not responsible for lost or stolen packages.

Sales Tax:

Sales tax of 7.0% is included for Utah residents only.

Payment Methods:

We accept VISA, Mastercard, Discover, American Express & Paypal. We do not accept checks. We reserve the right to refuse any order. We also reserve the right to perform additional security checks on payment methods in some cases.
Orders can be placed online.

Return Policy:

We want all of our customers to be 100% satisfied. We have a 10-day return policy on items you are not satisfied with. Please contact us before returning an item so we can provide additional instructions and expedite your return process.

Refunds will be issued once items are returned to us. Refunds will not be given for shipping charges. Customer is responsible for shipping cost of returned items. 

NO RETURNS ON CUT FABRIC (YARDAGE)

NO returns or refunds on Simple Stitches Sewing Box

NO returns or refunds on Scrap Bags or Mystery Bundles

NO returns or refunds on Sale items 

NO returns or refunds on Custom Orders 

NO returns or refunds on shipped Patterns

Due to copyright laws, patterns and books may not be returned.

All returns must be in original condition and packaging and they must not have a smoke odor to them. Returns that have a smoke odor will not be refunded. 

NO RETURNS OR REFUNDS ON SALE ITEMS

Promo Codes and Coupons:

Promo codes can not be combined with other offers, discounts and/or promotions. Generally, only one promo code may be used per order. Some exclusions may apply. Each promo code is valid for a limited time only and expires on the date specified in the offer. Promo codes are subject to product availability. Simple Stitches Fabric Shop reserves the right to deny fraudulent use of a promotional code.

Contest Rules:

No purchase necessary to enter or win. A purchase will not increase your chances of winning. All Federal, State, Local, and Municipal laws and regulations apply. Void where prohibited. 

Privacy Policy:

The Simple Stitches Fabric Shop is committed to protecting your privacy and any information you share with us!

Information we collect

We may collect information from users in a variety of ways, including, but not limited to, when users visit our site, register, log into their account, add an item to their cart, place an order or subscribe to our newsletter. Users may be asked for, as appropriate, name, email address, mailing address, phone number or credit card information. We will collect this type of personal information only if it is voluntarily submitted.

Like many websites, our site uses "cookies." Cookies are small data files placed on a user's browser or device by a website. These files contain an anonymous identifier that allows a website to recognize you when you visit. They do not contain any personal information. 

A user may choose to set their web browser and/or device to refuse cookies or to alert you when cookies are being sent. This can be done through your browser and/or device settings. If they do so, note that some parts of the site may not function properly. 

We may also use log files or pixels to track actions occurring on our site. These would collect data including your IP address, browsing activity on our site, and dates/times.

How we use collected information

Simple Stitches Fabric Shop collects and uses visitor information for a variety of purposes. For example, we may use cookies and other personal information for the following purposes:

  • To improve our Site
    We continually strive to improve our website offerings based on the information, site usage data, and feedback we receive from you.
  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions
    We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer content, promotion, survey or other site features
    To send users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails 
    The email address Users provide for order processing and/or when creating an account may be used to ask them questions, respond to their inquiries or send updates pertaining to their order and/or browsing history. If a user decides to opt-in to our mailing list, they will receive emails that may include new products, updates, related product or site information, etc. If at any time you would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email.


We keep all customer information confidential and do not sell any information to any third parties.


Changes to this privacy policy

Our privacy policy may be updated at any time. When we do, we will revise the updated date at the bottom of this page. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

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